Trader agreement

This agreement is between you (the trader) and [Company name] Ltd and applies in addition to our terms of use.

1. Verification

You must provide genuine identity and qualification documents. You can only accept jobs once we have verified you. Tell us promptly if your qualifications or registration change.

2. Insurance

You confirm that you hold, and will keep, valid public liability insurance appropriate to the work you accept. You are responsible for your work, its safety and compliance with regulations (including Part P notification where required). MetrIQ does not supervise or insure your work.

3. Accepting and attending jobs

• Only accept jobs you can attend. If you can't make it, release the job in the app as early as possible — this does not count against you.
• If a homeowner reports that you did not attend, a strike is recorded: 1 strike is a warning, 2 is a formal warning, 3 suspends your account pending review.
• Behave professionally and respect homeowners' property and privacy. Use homeowners' addresses and phone numbers only for the job they were shared for.

4. Keeping work on the platform

Customers introduced through MetrIQ must be served through MetrIQ for 12 months from introduction. Arranging work off the platform with them to avoid MetrIQ is a serious breach and may lead to permanent removal and recovery of any fees we would have been due.

5. Fees

MetrIQ is free during the beta. After the beta we plan to charge a flat platform fee of £5–£8 per accepted job; we will give you notice and ask you to accept new terms before any fee applies.

6. Ending the agreement

You can stop using MetrIQ at any time. We may suspend or remove you for breaching this agreement or the terms of use.